[0:05] **Me:** And, it's very nice to meet you all. My name is Colin, and I'll be, with you today.

[0:10] **Voice 2:** The first pain point I want to talk about is we don't have enough dogs in the office.

[0:13] **Voice 2:** There's just not enough of those little fellows and the impact of that is satisfaction.

[0:21] **Voice 2:** Another major pain point I wanted to point out was

[0:25] **Voice 2:** I don't know, there's not enough cats.

[0:36] **Voice 2:** And the impact of not enough cats is there's too many mice.

[0:51] **Voice 2:** I'm now going to switch to a demo. It's going to be a live demo.

[1:35] **Voice 2:** Never mind. Doesn't matter.

[1:40] **Voice 2:** No problem at all. If you

[1:41] **Voice 3:** decide you want to check on a claim or report a device issued,

[8:21] **Voice 2:** I don't have that.

[8:23] **Voice 3:** Shit.