# Meeting summary
This meeting focused on identifying and addressing the issue of an insufficient number of dogs in the office, which was linked to customer satisfaction. The team established that the success criteria for solving this problem would be to double the current number of dogs. The meeting also included a demonstration of NorthStar's virtual claims assistant. The main outcome was a clear definition of the problem, its impact, and the success metric.

## Key discussion points
- The office currently lacks enough dogs, negatively impacting customer satisfaction.
- The goal is to double the number of dogs in the office.
- A demo of NorthStar's virtual claims assistant was presented.

## Decisions
- Success criteria for addressing the problem will be to double the number of dogs in the office.

## Action items
None.

## Open questions / follow-ups
None.